Capita cyber incident

Last updated 4 April 2023

  • 2023

We apologise to any members that experienced difficulties contacting the Capita help desk or Hartlink on Friday.  This was because of a cyber incident that affected Capita’s computer systems. Capita have now provided the following update on the incident: https://www.capita.com/news/capita-plc-update-cyber-incident.

 

Capita have told us that the helpline is now running as normal.

Isio

We know the world of pensions can be a scary place. So we’re committed to supporting our Clients’ members and helping you understand your choices, helping you to make informed decisions.