Back to news 3 July 2023

Further update on change of Administrator

This update follows our previous communication on 23 May 2023. The transfer of administration services from Capita Pensions Solutions Ltd. (“Capita”) to Premier Pensions Management Ltd (‘’Premier’’), part of the Isio Group took place on 1 June 2023. You should have now received your welcome letter from Premier providing details on their service, how to contact them and how to activate your MyPensionTracker account, Premier’s online portal. If you have not received this please contact them directly using the contact details found here: Contact us - Reuters Pension Fund.


Please note that Capita’s Hartlink Online will remain open until the 31 August 2023 (extended from 31 July which had previously been communicated), after which it will be permanently closed. As part of this transition all historic payslips and P60s will not be available on MyPensionTracker. The Trustee would encourage members to download these whilst access to Hartlink remains. The information can be requested from Premier after this date but it will not be in the format you have received previously.